Aqua Angels Water Recovery ("we", "us") respects your privacy. This policy explains what information we collect when you contact us for water damage restoration in Oakland, CA, and how we use it.
Information we collect
When you call us, we collect the details you share: your name, phone number, address, and a description of the water damage so we can dispatch a crew and prepare an estimate. If you email us, we receive your email address and message.
How we use your information
We use your information only to respond to your request, dispatch a crew, provide an estimate, complete the work, and support any insurance claim. We do not sell your personal information.
Sharing
We may share necessary details with your insurance carrier when you ask us to support a claim, and with the service providers who help complete the work. We do not share your information for unrelated marketing.
Data retention and security
We keep job and contact records only as long as needed for the work, our records, and legal requirements, and we take reasonable steps to protect them.
Your choices
You may ask us what information we hold about you and request that we correct or delete it, subject to records we must keep by law. To make a request, call (510) 650-0472.
Contact
Questions about this policy? Call (510) 650-0472 or email [email protected].